It is recommended to use the CERAGEM Thermal Massager twice a day (every morning and evening). If you are lacking in energy, you may start using the CERAGEM Thermal Massager once a day and then increase the number of times. However, if you are under good conditions, you can use three times a day. Using the CERAGEM Thermal Massager daily and steadily is more important than using it frequently.

The voltage of products cannot be converted. The customers can purchase the transformer. The capacity of the transformer is 1KW.

The allowable weight to use the CERAGEM Thermal Massager is around 150kg (330lb).

It is recommended to use the thermal massager 30 minutes after the meal, setting the temperature between 55℃ and 60℃.

Yes. People who have osteoporosis, disk surgery (with prostheses) and scoliosis and pregnant women should avoid using the CERAGEM Thermal Massager. People who are under medical conditions can consult their doctors before using CERAGEM Thermal Massager.

The power consumption varies depending on the products. The maximum power consumption of CERAGEM Master V3 is 240V.The maximum power consumption of CGM-M3500 is 280W. However, the maximum power consumption of CGM-P390 is 65W.

The temperature range of CGM-M3500 is between 30℃ and 60℃ whereas that of CERAGEM Master V3 is between 30℃ and 65℃.

The appropriate temperature is between 55℃ and 60℃. However, the appropriate temperature can be varied according to the users’ conditions.

Yes, it is possible. The CERAGEM Thermal Massager can be disassembled and loaded in the back seat of the car.

Yes, you can download the operation manuals from the CERAGEM homepage.